After-sales Service Tour of Grinding Mill has officially kicked off. SBM inspection service team moves amid roaring machinery and bustling production sites, delivering equipment diagnostics to customers and providing full-cycle operational support.
Coal Powder Production Line for Boiler Supporting in Zhejiang
This bituminous coal powder production line serves as the core equipment for the local boiler heating system. Commissioned in 2017, it has operated steadily for nearly nine years, efficiently producing high-quality 200 mesh coal powder and delivering stable and reliable powder supply for boiler fuel.
Taking bituminous coal as raw material, this coal powder system adopts SBM LM Vertical Coal Mill, supplemented by coal feeding, dust collection and conveying equipment to form a complete coal powder process flow from raw coal to finished coal powder. Key components are made of highly wear-resistant materials with a service life of up to four years, which greatly cuts maintenance costs and downtime risks. The system maintains long-term stable operation and consistent output over nine years, backed by both reliable equipment and continuous services from SBM.
Faced with this vertical coal mill that has been in service for nearly nine years, SBM engineers identified the following issues via systematic inspection:
- Malfunction of the temperature sensor in the hydraulic station
- Wear on the keyway of the input shaft of the main reducer
To help the customer eliminate hidden risks and guarantee stable powder supply, the service team developed targeted solutions on site:
- Investigate the root cause of the temperature sensor fault, confirm spare part model and replacement cycle
- Assess the wear level of the keyway on the reducer input shaft, formulate maintenance and spare part contingency plans
- Provide training and guidance for proper on-site operation and routine equipment inspection
- Follow up on spare part delivery after the return visit to ensure full closure of all risks
Coal Powder Production Line for Industrial Furnace in Fujian
Upon entering the industrial park of this enterprise, an efficient, intelligent modern coal powder preparation line comes into view. Using bituminous coal as raw material, the production line delivers finished powder with fineness of 200 mesh. The powder is directly supplied to the park’s boilers for heating, enabling round-the-clock continuous operation. The core equipment is SBM LM Vertical Coal Mill, featuring stable operation, low energy consumption and high capacity, which fully guarantees high efficiency production and consistent product quality.
During the return visit, SBM after-sales team held in-depth discussions with the customer regarding production and operation status. They carried out comprehensive and careful on-site inspection and maintenance of the equipment, provided recommendations on replacement cycles for wear parts such as grinding rollers. Tailored maintenance plans were formulated according to the customer’s actual production requirements. On-site guidance on standardized equipment operation and daily maintenance items was delivered, and subsequent maintenance details were confirmed one by one with on-site production staff.
The customer expressed satisfaction with both equipment performance and after-sales service. Five years of stable operation, together with solid services through regular return visits - the customer's recognition serves as the most direct affirmation of SBM quality and service.
From hardware to software, from equipment to personnel, our services keep evolving while quality remains consistent. Our visiting team has resolved a series of issues for customers and received unanimous praise.
All inspection items are verified one by one, and the problem list is closed on site. From model selection and configuration, installation & commissioning, to operation inspection and spare parts supply, SBM provides EPC full-process services throughout the entire equipment lifecycle to deliver worry-free production for customers.
Accurate "health check" for coal mill equipment marks the successful kick-off of the first stop of our value experience tour. SBM 2026 After-sales Service Tour of Grinding Mill continues. The visiting team will keep creating heartwarming after-sales stories along the service journey...
