SBM 9th After-Sales Service Tour for Grinding Mills 2025 Sets Off Again
Quality Travels Across the World, Service Creates the Future. On August 6, 2025, the launching ceremony of SBM 9th After-Sales Service Tour for Grinding Mills 2025 was held as scheduled in the 10,000-square-meter exhibition hall at its Shanghai headquarters.
"Our success lies in our customers' success."
Achieving professionalism through learning and practice, and letting customers feel the dedication embedded in our professionalism—this is a pursuit we never slacken in for a single moment.
This represents the goals and commitments of SBM's After-Sales Service Tour for Grinding Mills. Since its first launch in 2017, the campaign has now entered its ninth year. SBM has always adhered to the philosophy of "Service creates value, and everything is for serving customers," striving to build an ecological system of shared value development with customers. It is committed to creating value for customers through its strong brand, high-quality products, and comprehensive services.
Quality Builds Reputation, Strength Empowers New Journeys
Adhering to the "customer-centric" philosophy, SBM has been developing the "After-Sales Service Tour for Grinding Mills" into a core platform for deepening customer cooperation, delivering brand value, and fulfilling social responsibilities.
Actions Fulfill Commitments
For this "After-Sales Service Tour for Grinding Mills" campaign, a professional "trinity" team consisting of sales, technical, and after-sales service personnel has been formed. They will go deep into the equipment operation sites, focusing on conducting comprehensive inspections covering equipment usage, production line operation, after-sales service, and parts demand. Additionally, they will provide detailed professional training and guidance on equipment operation, precautions, maintenance, and other aspects, ensuring long-term production for customers.
Professionalism Drives Efficiency Enhancement
With nearly 40 years of experience in grinding mill R&D and manufacturing, SBM provides grinding equipment and services ranging from single units to complete systems. The equipment is applicable to fields such as large-scale non-metallic mineral powder production, heavy calcium powder processing, petroleum coke pulverizing, and coal powder preparation. Up to now, it has served over 20,000 customers worldwide.
Craftsmanship Runs Through the Entire Process, Service Wins the Future
Short-term cooperation depends on products, while long-term win-win results rely on service. Taking this activity as an opportunity, SBM is upgrading its full-cycle service system, providing all-round support from technological upgrading and talent cultivation to market expansion.
Superior Service, Positive Cycle
Establish a long-term communication mechanism, listen to customer feedback, and transform service experience into data support for product iteration and upgrading, thus forming a positive cycle where "demand drives R&D and service optimizes products".
Forge Craftsmanship, Journey Thousands of Miles
Excellent products require not only hard strength but also the escort of soft power. SBM has always firmly believed that quality is the lifeline of an enterprise, and service is the extension of a brand.
Since its launch, the "After-Sales Service Tour for Grinding Mills" has successfully held multiple sessions, with its footsteps reaching all corners of the country. It has served hundreds of customers in total, accurately solved equipment operation and maintenance problems, and earned a solid foundation of customer trust.
A journey of ten thousand miles is accompanied by craftsmanship. SBM After-Sales Service Tour for Grinding Mills has officially set sail. It will listen to the pulse of customers' needs with craftsmanship, decode industry problems with technology, and build a national heavy industry brand with quality.
"Our success lies in our customers' success."
Achieving professionalism through learning and practice, and letting customers feel the dedication embedded in our professionalism—this is a pursuit we never slacken in for a single moment.
This represents the goals and commitments of SBM's After-Sales Service Tour for Grinding Mills. Since its first launch in 2017, the campaign has now entered its ninth year. SBM has always adhered to the philosophy of "Service creates value, and everything is for serving customers," striving to build an ecological system of shared value development with customers. It is committed to creating value for customers through its strong brand, high-quality products, and comprehensive services.
Quality Builds Reputation, Strength Empowers New Journeys
Adhering to the "customer-centric" philosophy, SBM has been developing the "After-Sales Service Tour for Grinding Mills" into a core platform for deepening customer cooperation, delivering brand value, and fulfilling social responsibilities.
Actions Fulfill Commitments
For this "After-Sales Service Tour for Grinding Mills" campaign, a professional "trinity" team consisting of sales, technical, and after-sales service personnel has been formed. They will go deep into the equipment operation sites, focusing on conducting comprehensive inspections covering equipment usage, production line operation, after-sales service, and parts demand. Additionally, they will provide detailed professional training and guidance on equipment operation, precautions, maintenance, and other aspects, ensuring long-term production for customers.
Professionalism Drives Efficiency Enhancement
With nearly 40 years of experience in grinding mill R&D and manufacturing, SBM provides grinding equipment and services ranging from single units to complete systems. The equipment is applicable to fields such as large-scale non-metallic mineral powder production, heavy calcium powder processing, petroleum coke pulverizing, and coal powder preparation. Up to now, it has served over 20,000 customers worldwide.
Craftsmanship Runs Through the Entire Process, Service Wins the Future
Short-term cooperation depends on products, while long-term win-win results rely on service. Taking this activity as an opportunity, SBM is upgrading its full-cycle service system, providing all-round support from technological upgrading and talent cultivation to market expansion.
Superior Service, Positive Cycle
Establish a long-term communication mechanism, listen to customer feedback, and transform service experience into data support for product iteration and upgrading, thus forming a positive cycle where "demand drives R&D and service optimizes products".
Forge Craftsmanship, Journey Thousands of Miles
Excellent products require not only hard strength but also the escort of soft power. SBM has always firmly believed that quality is the lifeline of an enterprise, and service is the extension of a brand.
Since its launch, the "After-Sales Service Tour for Grinding Mills" has successfully held multiple sessions, with its footsteps reaching all corners of the country. It has served hundreds of customers in total, accurately solved equipment operation and maintenance problems, and earned a solid foundation of customer trust.
A journey of ten thousand miles is accompanied by craftsmanship. SBM After-Sales Service Tour for Grinding Mills has officially set sail. It will listen to the pulse of customers' needs with craftsmanship, decode industry problems with technology, and build a national heavy industry brand with quality.